Support

How can we help?

Email medianttechnologies@gmail.com. Tell us the app's name, your phone model and what happened (a screenshot helps), and we'll usually reply within two working days.

Bulk SMS Sender

Why does the app ask to be my default SMS app?
Android only lets the default SMS app fully send, receive and manage text messages. You can switch back to another SMS app at any time in your phone's Settings → Apps → Default apps → SMS app.
My messages aren't sending
Check that your SIM has SMS balance and signal, that the app is still your default SMS app, and on dual-SIM phones that the right SIM is selected. Failed messages are listed under ⋮ → Failed SMSs: swipe one right to retry it, or tap Retry all.
Android asks me to allow sending many messages
This is a system safeguard for any app that sends lots of SMS in a short time. Choose Allow for the batch. Adding a delay between messages (the timer icon in Business Mode) helps stay within your carrier's limits.
How do I import a CSV or Excel file?
Open Business Mode, tap CSV or Excel, pick your file, then say which column is the name, which is the phone number, and give any other column a field name such as “order”. Use it in your message as {order}.
I paid but the plan isn't unlocked
The app checks your purchases with Google Play each time it starts. Make sure the Play Store is signed in with the Google account you bought with, then close and reopen the app. If it still isn't unlocked, email us your order number (it starts with GPA.).
How do I cancel a subscription?
In the Play Store, tap your profile picture → Payments & subscriptions → Subscriptions, pick the plan and tap Cancel. You keep it until the end of the period you paid for.
I had a plan in the old version of Bulk SMS Sender
Monthly and yearly plans from the old app unlock Max until they end, and the old Multiple SIMs and Repeat Scheduler purchases stay unlocked.
Where did my deleted message go?
Deleted messages go to ⋮ → Bin. Swipe a message right to restore it.

Kruti Dev converter

The converted Kruti Dev text looks like English letters
That's normal: Kruti Dev stores Hindi as English letters. It shows as Hindi only in a document set in the Kruti Dev 010 font.
A word converted wrongly
Email us the original text and what you expected. We test fixes against real documents and update both the app and the online converter.
How do I get Pro back on a new phone?
Pro is tied to your Google account. Install the app with the same account and it unlocks automatically, or open the Pro screen and restore your purchase.

Privacy and data

Read the privacy policy for Bulk SMS Sender, Mail Merger or the Kruti Dev converter, or see how to delete your data.